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CPD Standards Office (UK) · Provider #50828

A workplace where people know how to help

CREW certifies that an organisation's mental health commitments are real: managers trained, escalation paths defined, an anonymous route to help, and measurement that survives an audit. Five programmes reach every layer of your organisation, from a new joiner's first week to the leadership team.

  • ISO 45003:2021 aligned
  • POSH Act 2013
  • BRSR · GRI 403 ready
59%Report burnout symptoms
₹1.1L crAnnual cost to Indian employers
91%More satisfied with MH support
Explore the Programmes
CREW Certification
59%of Indian employees report burnout symptoms, the highest of 15 countries surveyed (McKinsey 2023)
10×more powerful predictor of attrition than compensation (MIT Sloan, 2022)
>60%of burnout variance explained by toxic workplace behaviour (McKinsey 2022)
91%of workers with employer MH support report job satisfaction, vs 76% without (APA 2024)
CREW Programmes 2026–27

Five programmes, every layer of your organisation

Each programme reaches a different group of people. Take one, or combine them on the way to certification.

1
Employee onboarding

Safe Hands

Every employee, including frontline, shift and field teams, gets the same grounding in their first month: POSH, mental health and suicide prevention, respect and inclusion, burnout, and data privacy.

Who
Every employee, plus a managers, IC and HR track
Format
Five modules, 45 min to 2 hrs each; half-day track for managers and committees
People leave with
CREW Safe Hands Trained certificate
See how Safe Hands works
2
Suicide prevention

Effective Gatekeeping

Certifies the people who take the lead when a colleague is at risk, so someone in every team knows how to notice, ask and connect a person to professional help. Gatekeepers are not counsellors.

Who
People managers, HR, IC and champions
Format
4 hours, live or self-paced (ALERT method)
People leave with
Gatekeeper Essentials certificate with CPD hours
3
Respect and inclusion

Workplace Respect

The people employees turn to first when something feels wrong learn to respond early, fairly and through the right channel, without investigating a disclosure themselves.

Who
People managers, HR, IC and champions
Format
Certification course, live or self-paced
People leave with
Gatekeeper: Workplace Respect certificate
4
Peer support

Champion Network

People often confide in a peer before a manager. A trained network of 30 to 100 Wellness Champions, about one per 15 to 25 employees, makes sure that instinct meets someone who can listen, respond and refer.

Who
30 to 100 selected employees
Format
Build (8 to 10 weeks) or Build and mentor (12 months)
People leave with
Gatekeeper certificate, Champion Toolkit and a referral map
5
Leaders and managers

Mindful Leadership Series

Built on the Mindful Dignity Framework. Leaders work on steady attention and compassionate decision-making, and each one fixes a real process that wears people down.

Who
Senior leaders and people managers
Format
3-hr executive session, 1-day or half-day workshops, then a 90-day practice runway
People leave with
Certificate in Mindful Leadership

The Mindful Dignity Framework was created by Prof. Ram Mahalingam and is used by My Safe Spaces under exclusive licence for India.

If a colleague may be in danger now, stay with them and call Tele-MANAS 14416 (free, 24×7) · Emergency 112

Introducing CREW Safe Hands

Employee orientation for a safer workplace

Indian law expects every employer to train its people on harassment, equal opportunity and data, and listed companies now report on it. CREW Safe Hands gives every employee the same grounding when they join, and gives managers what they need to respond when a colleague is struggling.

CREW Safe Hands
Visit the CREW portal (opens in a new tab)
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Step 1

Your organisation is set up on CREW

CREW runs onboarding and progress tracking. Your programme, role tracks and due dates are set there, for each location or campus if you have several.

Names and figures are sample data, for illustration only.

Helps your organisation meet
  • POSH Act 2013
  • Companies (Accounts) Rules 2025
  • RPwD Act 2016
  • Transgender Persons Act 2019
  • Mental Healthcare Act 2017
  • DPDP Act 2023
  • SEBI BRSR
  • WHO guidelines 2022

Obligations vary by size, sector and status. This is a planning summary, not legal advice; confirm requirements with your counsel.

Check out the CREW portal

If someone may be in danger now, stay with them and call Tele-MANAS 14416 · Emergency 112.

CREW Certification

How the programmes build certification

CREW Essentials certification rests on five pillars. Each programme supplies one of them, so organisations can certify in stages.

1
P1 · Gatekeeper

Effective Gatekeeping

100% of people managers certified

2
P2 · Leadership Labs

Mindful Leadership Series

Quarterly leadership practice

3
P3 · Policies

Safe Hands and Workplace Respect

Policies people actually know

4
P4 · Incident Response

Effective Gatekeeping, plus the trained response team

A team ready for the worst day

5
P5 · Wellbeing Champion

Champion Network

A lead and a network on every floor

Certification runs on a 12-month cycle with an annual audit. Fees are scoped to headcount, sites and languages, and quoted on request.

The Cost of Inaction

What Poor Mental Health Costs Indian Employers

₹1.1L cr in annual losses, broken down by category (Deloitte India 2022 survey of 3,995 employees across 12 industries)

₹1.1L crAnnual cost of poor MH to Indian employers (Deloitte India 2022)
₹51K crPresenteeism cost, the largest component
₹45K crTurnover cost
₹14K crAbsenteeism cost
Compliance and Reporting

Helps you meet

HR receives completion records for every employee, and year-end evidence for the POSH annual report, the Board's report and BRSR.

  • POSH Act 2013
  • Companies (Accounts) Second Amendment Rules 2025
  • RPwD Act 2016
  • Transgender Persons (Protection of Rights) Act 2019
  • Mental Healthcare Act 2017
  • DPDP Act 2023
  • SEBI BRSR and GRI 403 reporting
  • ISO 45003:2021 and the WHO guidelines on mental health at work (2022)

Legal references summarise obligations for planning and are not legal advice. Confirm requirements with your counsel and company secretary.

Build on Any Programme

Add-on programmes

Counselling and EAP support

A visiting MSS counsellor, or a stronger EAP

A counsellor visits once or twice a month with trained wellbeing leads. For an existing EAP, we add clinical supervision and validated screening three times a year.

POSH compliance

Run the statutory machinery

Internal Committee formation with an external member, IC training, annual return filing, and a POSH dashboard and case register on the CREW platform.

Audit and ESG suite

Walk into reviews with evidence

Annual psychosocial risk, workload and harassment-climate audits, an ISO 45003-aligned documentation pack, and a BRSR human-capital reporting file (GRI 403).

PressureMap™

An MSS Labs programme

A confidential COPSOQ III survey across 28 psychosocial dimensions gives a traffic-light stressor map, matched to ISO 45003 controls and re-surveyed at Month 12.

Workshops and awareness

Steady Under Pressure and the full catalogue

Stress and recovery, burnout, focus, anxiety and low mood, difficult conversations. Talks, half-day or full-day, up to 200 per session.

CREW platform

Dashboard, IntelliCare and anonymous reporting

A dashboard, resources, the IntelliCare companion, and an Anonymous Reporting System routed to your Wellbeing Champion and IC.

IntelliCare is an AI companion, not a counsellor. It points people to a human and to crisis lines when they need more than it can give.

Getting Started

From first call to launch

  1. 1

    Discovery call

    30 minutes on your headcount, sites, current support and reporting needs.

  2. 2

    Tailored scope

    The programmes and add-ons that fit, with a 12-month plan and a quote.

  3. 3

    Launch

    Safe Hands for every employee and your first gatekeeper cohort.

crew@mysafespaces.org

CREW psychologist support is confidential supportive consultation with onward referral, not clinical treatment. Programmes are delivered under CPD Standards Office (UK) Provider #50828. In India, CREW is delivered by MSS Services India LLP, Gurugram. Urgent help: Tele-MANAS 14416 (free, 24×7) · Emergency 112.

Ready to Talk?

Schedule a 30-minute discovery call to assess your needs and chart a path forward.

info@mysafespaces.org